Noridian Healthcare Solutions Awarded Medicaid Call Center Contract by North Dakota Department of Human Services
June 14, 2019
FARGO, N.D. – (June 14, 2019) Noridian Healthcare Solutions, LLC (Noridian) has been awarded a $3.3 million contract by the North Dakota Department of Human Services. Noridian will support North Dakota’s Medicaid members and providers by answering their questions about Medicaid claims payment, claims submission, and prior authorization.
Noridian’s proposal to the North Dakota Department of Human Services showcased decades of experience running large-scale call centers, Medicaid knowledge, and a more efficient call center model. As the Medicare Part A, Part B, and Durable Medical Equipment contractor for North Dakota, Noridian already supports many of the providers participating in Medicaid. “This award reflects Noridian’s reputation as a dependable contracting partner,” said Paul Wilson, Noridian President and CEO.
Headquartered in North Dakota, Noridian has deep roots in the state. “Fifty years ago when Noridian started, Medicare claims from North Dakota providers were the first claims we processed,” said Wilson. “We have grown tremendously and now have a nationwide footprint, but we still hold true to North Dakota values.”
Noridian was also recently awarded a contract to provide Medicaid Management Information System (MMIS) services for the state of Iowa. That contract extended the 14 years of work Noridian has done for Iowa’s Department of Human Services to an additional nine years. Noridian holds several Medicare contracts including the Medicare Part A/Part B contracts for Jurisdictions E and F, and the Durable Medical Equipment (DME) contracts for Jurisdictions A and D. Noridian also is the Supplemental Medical Review Contractor (SMRC) for CMS and holds a Unified Program Integrity Contractor (UPIC) award, which allows Noridian to bid on procurements under the UPIC umbrella.
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About Noridian Healthcare Solutions
Noridian Healthcare Solutions, LLC (Noridian) designs and delivers innovative administrative services that enhance federal and state government health care programs. Noridian has served as a government claims contractor since the federal Medicare program’s inception in 1966. The company is headquartered in Fargo, North Dakota, with staff located throughout the country. For more information, visit https://www.noridian.com